Professional strata building management services in New South Wales
Accord is NSW’s leading building management service provider with experience supporting 200+ properties.
30+ years of experience
24/7 customer support
ISO-certified professionals
Managing 100+ properties
End-to-end services & support
Award-winning building management in NSW
As strata and community living become increasingly popular, the world of real estate and building management has also had to come to terms with the complexity of operating and maintaining strata facilities to the highest standards.
That’s why at Accord, we have been offering impeccable, tailor-made strata building management solutions to strata properties across NSW to help address the unique requirements of each property to ensure the building is running optimally at all times.
As members of the Strata Community Association (SCA), our ISO-certified strata building management services in NSW are backed by a qualified and experienced team of engineers, compliance officers, and maintenance professionals who are dedicated to providing each property with award-winning building management support.
Combining management information systems, building facilities management and facilities services, and a 24 /7 customer support centre, we deliver the industry’s most comprehensive support platform for Owners Corporations and Executive Committees in Australia.
ISO certified for quality
Accord Property Services is ISO certified to ensure that all our services have all the requirements for standardisation and quality assurance.
AS/NZS ISO 14001-2016: Environmental Management Systems
AS/NZS ISO 45001-2018: Occupational Health and Safety Management System
AS/NZS ISO 9001-2016: Quality Management Systems Scheme
Our services
Management services
We provide round-the-clock building management services such as building compliance and maintenance management in addition to utility management services that cover metering, reporting, and resource optimisation.
Planned and Reactive Maintenance
Our team of highly skilled building managers take pride in meticulously tracking and managing the maintenance required for your property. With a commitment to excellence, we adhere to ISO standards throughout the entire process. By leveraging our expertise and advanced Work Order Management System we ensure that your property receives comprehensive maintenance solutions that align with industry best practices.
Defect and Project Support
We provide comprehensive support to Strata schemes, managing defect remediation and overseeing projects with efficiency and expertise, ensuring successful outcomes and enhanced property value.
Building Lifecycle and Asset Management
With the support of experts, we ensure optimal performance, longevity, and efficiency of your infrastructure. From initial assessment and planning to ongoing maintenance, we do it all.
Compliance
Our expertise in compliance, supported by our state of the art work order management system, ensures efficient and reliable solutions for maintaining regulatory standards in your building.
Cleaning and Grounds Services
Our cleaning and grounds services cover commercial and residential facilities cleaning, daily washroom cleaning and reporting, waste management, and grounds and garden maintenance.
Award and affiliations
What our clients say
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Strata building management services
A prominent landmark in Bondi Junction, we provided a range of building management services to this property to ensure that its operations are carried out in a streamlined and value-added manner.
A low-rise strata scheme with a splash of luxury
Strata building management services
Since 2020, we’ve provided this luxury apartment building with a range of building management, cleaning and gardening services to ensure their premises meet tenant expectations and are regulatory compliant. Our 24/7 support and trained staff ensure all objectives are met.
A minimalistic apartment complex with a killer view
Strata building management services
For this high-rise strata property in NSW, the Accord team has provided customised support in the form of building management, cleaning, and gardening services since 2020. We have streamlined the work of its property management teams and added value to it.
A stylish and spacious luxury apartment complex
Strata building management services
Accord has been diligently providing a comprehensive suite of strata building management services, encompassing cleaning, grounds maintenance, and waste management services, for this scheme since its inception in 2019.
Modern Eden community living scheme
FAQs
A building manager is a person who assists in exercising some functions of the Owners Corporation, such as managing common property, controlling the use of the common property by anyone other than owners or occupiers of lots and maintaining common property.
They liaise with tenants and owners, coordinate and manage maintenance operations, including housekeeping, and security activities, and ensure compliance with regulatory standards and codes.
In simple terms, a strata manager is a person who is responsible for matters relating to the common property of a strata scheme. A building manager is someone who coordinates the maintenance workflows of the common property. A property manager on the hand is the person who is responsible for finding tenants for the property as well as acting as a middleman between a tenant and their landlord.
No, they are distinct roles and are engaged by different people for different areas of a property.
- Attending site, conducting regular site inspections of the common property and reporting issues found to the strata manager
- Scheduling and tracking the delivery of repairs and maintenance
- Administering the attainment of compliance certifications such as AFSS, lift registration, and anchors point certifications to name a few
- Liaising with contractors regarding attendance and completion of works at the property
- Liaising with owners and occupants to ensure a harmonious living environment
- Assisting the Committee with repairs and maintenance matters
In some circumstances, building management also covers:
- Provision of related services such as cleaning, security, concierge, gardening and pool cleaning
- Managing major projects
- Managing keys and access to the building
- Assisting the strata manager in their functions
- Maintaining asset lifecycle plans
- Tracking common property utility consumption
- Assisting in initiatives to drive costs savings such as installing solar panels, energy-efficient lighting etc
Ready to take strata building management to the next level?
