Professional strata building management services in Sydney

Accord is Sydney’s leading building management service provider with experience supporting 200+ properties.

Award-winning integrated building management in Sydney

With over 30 years of experience in providing impeccable strata building management, cleaning and gardening solutions, Accord offers proven and reliable building management expertise.

Our excellence in building management in Sydney is backed by a qualified and experienced team of engineers, compliance officers, cleaners, and maintenance professionals who are dedicated to providing each property with award-winning building management support.

As strata and community living become increasingly popular, the world of real estate and building management in Sydney has also had to come to terms with the complexity of operating and maintaining strata facilities to the highest standards.

That’s why at Accord, we offer agile building management, gardening, and cleaning solutions for strata buildings that address this operational complexity as well as all other aspects of operations and maintenance that are required to ensure the building is running optimally at all times.

We understand that each strata facility comes with its own distinctive features and our building management, cleaning and gardening solutions are highly customisable and can be easily tailored to the needs of your building. Our tailor-made services not only offer peace of mind but also unparalleled satisfaction at very competitive rates.

Combining management information systems, building facilities management and facilities services, and a 24 /7 customer support centre, Accord delivers the industry’s most comprehensive support platform for Owners Corporations and Executive Committees in Australia.

Who we work with

Our capabilities and services

Management services

We provide round-the-clock building management services such as building compliance and maintenance management in addition to utility management services that cover metering, reporting, and resource optimisation.

Cleaning and maintenance services

Our cleaning and maintenance services cover commercial and residential facilities cleaning, daily washroom cleaning and reporting, waste management, and grounds and garden maintenance.

Consultation

Our team of experts provide consultation services that support you with creating and maintaining asset registers, managing information systems, administration and supervision of projects and services procurement.

Award and affiliations

What our clients say

“I have dealt with several different property services providers over the last 20 years, but have never come across anyone quite like Accord Property Services. They have been looking after the commercial cleaning and maintenance of our office in Newcastle for many years now. The team from Sydney are professional and very friendly. I have found the local staff to be extremely flexible, reliable and meticulous with their work.”

“We have built a strong relationship with Accord Property Services since 2008. They service our four properties across New South Wales and Victoria. In the years of dealing with Accord we have found their services to be exemplary and easy to manage, regardless of the locations.”

“Having been involved with the company at various levels from dealing with their cleaners and technicians through to direct contact with their Operations Manager and Directors, I can recommend their services as always being ethical, performance and outcome driven and value for money.”

From our first meeting, we knew that we were in the hands of confident, capable, customer centred professionals. We engaged Accord to provide Building Management and Cleaning Services for a multiple building complex. They have worked very closely with the Strata Committee and the Strata Management company to ensure there is synergy in communication and activity. On taking up the contract they stepped into a minefield of issues that needed to be resolved and worked through these confidently and professionally. The managers regularly check in to ensure that they are delivering on their promise and regularly ask for feedback on their performance and solicit comments on anything they can do better. I have no hesitation in recommending the management and team at Accord and look forward to a long and productive term with them.

Accord property services provide Sevana apartments Lane Cove with excellent cleaning services all year. Accord cleaners are hard-working, have a professional attitude to their work and are responsive to any issues arising throughout their shift. The cleaners show excellent teamwork and keenness in doing a quality job. The cleaners are very respectful to residents at all times and attend to all requests that may arise. The quality of their work and professional attitude reflects back to Accord Property Services high standards.

If you are a strata owner struggling with an underperformed building manager and or cleaner and is thinking of making a change, please consider Accord. They are efficient, professional, innovative and can quickly fix your headache. Highly recommended.

Always a pleasure dealing with the Accord staff - Professional & Helpful. 100% would recommend their service.

FAQs

Who is a strata building manager?

A building manager is a person who assists in exercising some functions of the Owners Corporation, such as managing common property, controlling the use of the common property by anyone other than owners or occupiers of lots and maintaining common property.

They liaise with tenants and owners, coordinate and manage maintenance operations, including housekeeping, and security activities, and ensure compliance with regulatory standards and codes.

What is the difference between a Strata Manager, Building manager and Property manager?

In simple terms, a strata manager is a person who is responsible for matters relating to the common property of a strata scheme. A building manager is someone who coordinates the maintenance workflows of the common property. A property manager on the hand is the person who is responsible for finding tenants for the property as well as acting as a middleman between a tenant and their landlord.

Are strata building management and property management the same?

No, they are distinct roles and are engaged by different people for different areas of a property.

What does building management in Sydney entail?

Attending site, conducting regular site inspections of the common property and reporting issues found to the strata manager
Scheduling and tracking the delivery of repairs and maintenance
Administering the attainment of compliance certifications such as AFSS, lift registration, and anchors point certifications to name a few
Liaising with contractors regarding attendance and completion of works at the property
Liaising with owners and occupants to ensure a harmonious living environment
Assisting the Committee with repairs and maintenance matters

In some circumstances, building management also covers:

Provision of related services such as cleaning, security, concierge, gardening and pool cleaning
Managing major projects
Managing keys and access to the building
Assisting the strata manager in their functions
Maintaining asset lifecycle plans
Tracking common property utility consumption
Assisting in initiatives to drive costs savings such as installing solar panels, energy-efficient lighting etc