Accord provides high quality integrated facility services. We are a facility services company based in Sydney, but we also offer national coverage. Our services range from commercial cleaning, grounds and garden maintenance, to full-service integrated facility management.
Founded more than 30 years ago, Accord has built a reputation as a trusted, reliable provider that works closely with clients to deliver tailored solutions. From our humble beginnings in a Sydney home-office, we have grown steadily to become a full-service provider and now deliver services for hundreds of buildings across Australia every day.
The last year has been another year of strong growth for Accord, proving again that our approach to providing the best facility management services for our clients is a model that works.
- One service provider
- Central point of accountability
- 24 hour support
- National coverage
- All our staff are paid above award wages
- Strong governance and procedural framework
We’re providing and continually improving safety in the workplace for staff, clients and suppliers.
Service level agreements
We’re providing and continually improving our benchmark levels of service.
We provide and continually improve the quality and standard of the company’s senior management.
We’re providing and continually improving the level of ethics and transparency to ensure confidence from our customers.
This means providing and continually improving qualified and engaged staff for our clients projects.
We’re providing and continually improving solutions for our customers that scale to their needs and ensure our technical abilities are greater than our competitors.
We’re providing and continually improving robust integrated systems and procedures that provide automation of critical processes and ensure process reliability.
We’re providing and continually improving quality, competitiveness, consistency and engagement of suppliers.
We’re providing and continually improving growth of sustainable revenue streams on balanced commercial terms.
Awards and Associations
Accord was selected as a finalist (Provider of FM services outsourced) at the Facility Management Australia (FMA) awards for excellence.
In 2015, we were selected as a finalist at the prestigious Facility Management Australia (FMA) awards for excellence. As a dedicated boutique provider of expert-led facilities management services, we were both humbled and honoured by this achievement.
The award was announced at the Grand Hyatt in Melbourne, recognising our service delivery at the Qantas Global Headquarters in Mascot, NSW.