Award-winning facilities management services in New South Wales

Accord has a 30-year track record in providing unmatched facilities management services in New South Wales.

30+ years of experience

24/7 customer support

ISO-certified professionals

Managing 100+ properties

End-to-end services & support

Facilities management

Why choose Accord for facility management services?

Our mission is to deliver facility management solutions that work. With more than 30 years’ experience, we focus on helping small and large building owners understand their operations and maintenance obligations to minimise potential risks.

Accord’s friendly specialists are fully trained to deliver customised facility management facilities services with a focus on sustainability and value. Our tailored solutions ensure customers achieve the optimal balance between budget constraints and operational success, with property maintenance that allows your assets to run greener and safer.

It’s our combination of world-class people, best-practice integrated systems and mature process flows that makes us highly recommended and keeps us delivering streamlined and efficient facility management solutions to our customers time and time again.

ISO certified for quality

Accord is ISO-certified to ensure that all our services have all the requirements for standardisation and quality assurance.

AS/NZS ISO 14001-2016: Environmental Management Systems

AS/NZS ISO 45001-2018: Occupational Health and Safety Management System

AS/NZS ISO 9001-2016: Quality Management Systems Scheme

Why work with Accord

Facilities management as a stand-alone or integrated service

Integration of soft and hard services in-house

Various commercial models to suit your needs

Management coverage that is full-time, part-time or remote

Customer service help desk that operates 24 x 7 x 365

A comprehensive and reliable financial management system

Maintenance management that covers predictive, preventive, reactive and compliance aspects

Asset lifecycle planning that is strategic and effective

Reporting and dashboarding that is industry-leading and insightful

What Clients Say About Us?

Explore our facility management insights

How Sydney facilities management contributes to increasing operational efficiency

Commercial properties such as shopping malls and office spaces experience signs of ageing if neglected and its facilities experience wear and tear if not properly managed and maintained. Fortunately, Sydney facilities management companies are abound to help commercial properties take care of their facilities...

Why facilities management operations and maintenance should be a business priority

In an increasingly competitive business environment that surrounds modern businesses, it’s important to capitalise on every single opportunity to stay ahead of the competition and attract your target audience. This requires commitment and dedication to improving every aspect of your organisation...

Why do you need facility management services in Australia?

With the modern business environment becoming home to cut-throat competition, you need to devote your resources and focus on constantly improving your offerings and delivering an impeccable experience to your customers. This requires strong management of every aspect of your business, including the operation and maintenance of your property portfolio.

Commercial facility management services


In consulting the management team of a leading student accommodation facility, we supported their transition to exceptionally streamlined facilities management operations, united under a comprehensive plan that covers cleaning, maintenance, reporting, asset registers, and more.

A leading student accommodation facility

Commercial facility management services

We've supported a leading and historical hotel with a suite of cleaning and maintenance services to ensure smooth operations. Our expert-led support ensures not only a clean space but also a safe one.

A landmark hotel building

Commercial facility management services

The Accord team has proudly supported the office space of a leading audio company since 2020, offering integrated facilities management services. We fully integrate and streamline the property services supply chain for Bose, providing 24x7x365 support.

Office space of a leading audio company

Commercial facility management services

We've worked with a prominent shopping centre in NSW, delivering a range of facilities management services. Our integrated solutions, compliance expertise, and relationship support drive faster service responses, an improved tenant experience, and a renewed focus on compliance.

A prominent shopping centre in NSW

Commercial facility management services

To meet the documentation requirements for insurance renewal of a historical landmark in NSW, our client needed an accurate replacement value for the plant and equipment in the building. Accord was hired to complete an Operations Management Plan, detailing all serviceable assets and maintenance requirements. This resulted in a substantially reduced insurance premium and a comprehensive list of maintenance requirements for the sit

A historical landmark in NSW

FAQs

Facilities management is the practice of managing the operations and maintenance of a real property.

Typical objectives of facilities management can include ensuring structural integrity, occupant safety, comfort, environmental sustainability and hygiene as well as service reliability, cost controls and investor yield optimisation.

Facilities management can also be a support function for a company that has a core business outside of the property (such as a hospital) or a core function for companies such as property funds that invest in property and lease it out as their core business. 

Facilities management is typically beneficial for large individual properties such as stadiums and office buildings or portfolios of high numbers of facilities. Facilities management is typically uncommon in individual dwellings as the complexity is low and the economics of the property does not permit the costs associated with facilities management.

However, technologies are evolving that augment aspects of facilities management for smaller, less critical facilities.

  • Budgeting
  • Lease administration
  • Procure to pay management for property related services
  • Asset lifecycle management
  • Contractor and property compliance management
  • Service delivery tracking
  • Property supervision, attendance and inspection
  • Stakeholder liaison
  • Utilities monitoring and management
  • Management information systems
  • Capital improvements

Typically, the size, complexity and criticality of one or many properties within a portfolio will drive prudent decisions about the commercial property management approach.

Click here to get ask a question or get a quotation for facilities management services for your facility.

Our approach to facilities management begins with understanding the unique requirements of each facility. This is because, not all facilities are built and maintained in the same way, so they might require different services to maintain upkeep.

Then we create a tailored facilities management solution that addresses every requirement we’ve identified. Once the tailored solution is approved by the clients, we proceed to execute our tailored solution with the backing of our experienced team of professionals.

At the end of the day, customer satisfaction underlines everything we do.

Ready To Run Your Building Better & Smarter?

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