Criteria to look for when hiring providers of aged care cleaning services

Find out what criteria you should look for when hiring a professional company that provides aged care cleaning services.

30+ years of experience

24/7 customer support

ISO-certified professionals

Managing 100+ properties

End-to-end services & support

Taking care of the cleanliness of an aged care facility can be a tall order for the staff or designated cleaners who work there. These establishments require trickier and more advanced cleaning procedures and methods to keep the facility clean and safe for elderly patients and residents. 

If aged care facility managers lack the expertise and experience required to ensure the cleanliness of these facilities or are short-staffed and unable to offer workers a flexible schedule to clean the premises, they should turn to professional companies that provide aged care cleaning services. 

With their services, aged care facility workers can focus on other productive tasks while leaving the cleaning duties in the hands of experts. However, since there are many cleaning services available in Sydney and throughout Australia, these facility managers must narrow down their selection of services. 

This depends on each facility’s requirements. As a general guideline, however, here is a set of criteria to help aged care facility owners and managers make the right selection when it comes to hiring the most suitable aged care cleaning service providers.

Valuable criteria to consider before hiring the right aged care cleaning company

Credibility and expertise of the cleaning staff

The safety of residents in an aged care facility is of crucial importance. This is why facility owners or managers of these premises should inquire from several companies about the various ways their teams of cleaning experts cater to elderly folks to ensure a safe and clean environment is maintained. Background checks of these companies will be helpful here.

Reputation and references

Can companies with aged care cleaning experts back up what they promote to potential customers? To assess their quality of cleaning services, get in touch with their past or present aged care facility customers or look online for any ratings and reviews left by them. A good track record can be promising for facility managers looking to hire their services.

Customisability of cleaning schedules

Each aged care facility has its specific requirements, especially when it comes to cleaning and maintenance schedules. Facility managers wouldn’t want to interfere with the daily routines of residents so it’s a must to inquire from potential cleaning service providers whether they are able to work around these routines and customise cleaning schedules accordingly.

Safety protocols

Managing aged care facilities can be challenging, especially when it comes to safety. However, aged care cleaning experts usually implement comprehensive safety protocols, like using non-slip solutions and displaying proper signage in a freshly cleaned area to avoid potential harm. This minimises the health and safety risks among residents and staff within the facility.

Avoidance of infections

Infections are likely to happen in an aged care facility. By hiring aged care cleaning experts, facility managers can reduce the likelihood of the widespread of such infections. A good cleaning company will provide long-term cleaning solutions to avoid such situations. This includes using environment-friendly cleaning products and tried-and-tested procedures.

ISO certified for quality

Accord Property Services is ISO certified to ensure that all our services have all the requirements for standardisation and quality assurance.

AS/NZS ISO 14001-2016: Environmental Management Systems

AS/NZS ISO 45001-2018: Occupational Health and Safety Management System

AS/NZS ISO 9001-2016: Quality Management Systems Scheme

Award and affiliations

Why choose Accord?

Accord is a leading commercial facilities management provider in Sydney and across Australia with a 30-year track record. We offer a full suite of services, from maintenance services to cleaning services in Sydney, to keep your properties looking pristine and well-maintained.

Our team of experts have the latest industry knowledge, trends, practices, and tools to provide top-quality services with the long-term goal of sustainability and fostering a healthy environment.

What our clients say


These include cleaning individual resident rooms common areas, dining areas, bathrooms, and healthcare equipment and disinfecting and sanitising the property regularly to prevent infections. 

Experts who provide aged care cleaning services are aware of the cleaning requirements needed to keep elderly residents safe, like suitable cleaning chemicals and scheduled cleaning procedures. 

Yes, many aged care cleaning experts have been trained in-house and have the qualifications needed to handle emergency cleanups such as spills or containing any outbreaks of illnesses or infections within an aged care facility. 

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