Accord’s mission and values

From cleaning your property to a customised building and facilities management plan,

we help your properties run better and smarter.

From cleaning your property to a customised building and facilities management plan,

we help your properties run better and smarter.

At Accord, we take the complexity out of managing your property with a simple mission—tailor-made building and facilities management solutions that work.

Our company was established in a Sydney home office and has grown to support 100+ properties spanning numerous industries. Over the past twenty years, we have honed our expertise as a building and facilities management company, and built a reputation as a trusted, high-quality service provider across Australia.

The solutions we create are in collaboration with our clients to ensure that the requirements of each unique property are met, and value is enhanced on every possible front.

We aim for high-quality, industry-leading systems and techniques, fostering a dependable, well-trained, and motivated team of professionals, providing integrated solutions through our specialisation, and enhancing the value of our clients’ properties and assets in the short and long term.

The processes we follow, the ISO certifications, insurances, and qualifications we hold, and the values that guide us forward are all in service of our core mission to support you.

At Accord, we take the complexity out of managing your property with a simple mission—tailor-made building and facilities management solutions that work.

The solutions we create are in collaboration with our clients to ensure that the requirements of each unique property are met, and value is enhanced on every possible front.

The processes we follow, the ISO certifications, insurances, and qualifications we hold, and the values that guide us forward are all in service of our core mission to support you.

The values that guide us

Enhancing safety

When it comes to the safety of our clients, our teams, and our networks, we never cut corners or take security for granted. We are continually refining our safety processes.

Improving service-level agreements (SLA)

We are never complacent with the service benchmarks we provide. We are committed to improving the quality of our services and the standards we maintain.

Upskilling our staff

Our teams are provided up-to-date training and opportunities to improve their skills and foster a qualified and engaged team for each of our clients.

Empowering our senior management

The value of our senior management is honed to add more value to our services and internal processes. We ensure top-notch quality in every aspect of our operations.

Maintaining our standards

We operate under a strict code of ethical transparency to inspire trust and confidence in our customers and other stakeholders alike.

Honing our solutions

When it comes to offering you cutting-edge solutions powered by technology that can meet your evolving needs and help you scale your operations, we stay ahead of our competition.

Integrating our systems

Our systems and processes are integrated to streamline and automate critical procedures to create more reliable, transparent operations across your property.

Setting higher supplier standards

Our stakeholders play an important role in our operations, which is why we are always setting new standards for the quality, consistency, and competitiveness of our suppliers.

Ensuring sustainability

Eco-friendly, sustainable processes are a core priority for us at Accord. We balance the need for commercial success with nurturing more sustainable streams of revenue.

What problems do we solve?

When it comes to your building and facilities management journey, the challenges you could face are numerous. These include:

A lack of accountability across critical business processes

A complex network of different service providers to undertake different services

A lack of transparency that can only be achieved through centralisation

Processes you can’t track or systems that cannot be accessed easily

A reactive approach to maintenance that results in inefficiencies

Paying for services your property does not require

Solutions that don’t address the unique needs of your property

An unreliable building and facilities management team

The right building and facilities management company can help you address them all.

How we support your maintenance requirements

With Accord solutions on your side, your operations are supported and improved by:

Streamlined and easy-to-use systems that create a culture of accountability

Complete building management solutions and services delivered by one reliable team

Cutting-edge technology that supports centralised and transparent management

A proactive and more predictive approach to the maintenance of your assets

A tailor-made management solution that meets all the requirements of your property

An award-winning, fully trained, insured, and qualified team that you can depend on

In short, the Accord building and facilities management company helps you drive value to your property through cutting-edge methodologies that are not just better but smarter.

Our clients

“I have dealt with several different property services providers over the last 20 years, but have never come across anyone quite like Accord Property Services. They have been looking after the commercial cleaning and maintenance of our office in Newcastle for many years now. The team from Sydney are professional and very friendly. I have found the local staff to be extremely flexible, reliable and meticulous with their work.”

Renae B

“We have built a strong relationship with Accord Property Services since 2008. They service our four properties across New South Wales and Victoria. In the years of dealing with Accord we have found their services to be exemplary and easy to manage, regardless of the locations.”

Gerald C

“Having been involved with the company at various levels from dealing with their cleaners and technicians through to direct contact with their Operations Manager and Directors, I can recommend their services as always being ethical, performance and outcome driven and value for money.”

Eddie Y

Accord property services provide Sevana apartments Lane Cove with excellent cleaning services all year. Accord cleaners are hard-working, have a professional attitude to their work and are responsive to any issues arising throughout their shift. The cleaners show excellent teamwork and keenness in doing a quality job. The cleaners are very respectful to residents at all times and attend to all requests that may arise. The quality of their work and professional attitude reflects back to Accord Property Services high standards.

Sevana BM

If you are a strata owner struggling with an underperformed building manager and or cleaner and is thinking of making a change, please consider Accord. They are efficient, professional, innovative and can quickly fix your headache. Highly recommended.

Jack Liu

Always a pleasure dealing with the Accord staff - Professional & Helpful. 100% would recommend their service.

Lisa Wenban